{"id":1811,"date":"2022-09-15T10:41:11","date_gmt":"2022-09-15T08:41:11","guid":{"rendered":"https:\/\/help.mobility-pack.com\/docs\/a-minha-conta\/"},"modified":"2024-02-07T15:32:50","modified_gmt":"2024-02-07T14:32:50","slug":"a-minha-conta","status":"publish","type":"docs","link":"https:\/\/help.mobility-pack.com\/pt-pt\/docs\/a-minha-conta\/","title":{"rendered":"A minha conta"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. O meu cart\u00e3o<\/h2>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Quando criar a sua conta, ser-lhe-\u00e1 enviado um e-mail para criar um nome de utilizador para aceder \u00e0 aplica\u00e7\u00e3o. <\/p>\n\n\n\n<p>Quando se registar, ter\u00e1 de efetuar uma <strong>primeira transa\u00e7\u00e3o<\/strong> para ativar o seu cart\u00e3o.<\/p>\n<\/blockquote>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"188\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-1024x188.png\" alt=\"\" class=\"wp-image-3280\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-1024x188.png 1024w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-300x55.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-768x141.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-1536x282.png 1536w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-1200x220.png 1200w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p>Neste separador, pode ver os dados do seu cart\u00e3o, os seus ve\u00edculos e as suas informa\u00e7\u00f5es.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"324\" height=\"349\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/image2.jpg\" alt=\"\" class=\"wp-image-3551\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/image2.jpg 324w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/image2-279x300.jpg 279w\" sizes=\"(max-width: 324px) 100vw, 324px\" \/><\/figure>\n<p>Pode acompanhar a evolu\u00e7\u00e3o do seu pedido a partir da aplica\u00e7\u00e3o.<\/p>\n\n<h3 class=\"wp-block-heading\">A. Configurar o meu cart\u00e3o <\/h3>\n\n<p>V\u00e1 para o separador na extremidade direita e, em seguida, clique em <strong>&#8220;Ver os meus dados do mapa&#8221;<\/strong>.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"925\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/image-17-473x1024-1.png\" alt=\"\" class=\"wp-image-3134\" style=\"width:288px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/image-17-473x1024-1.png 473w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/image-17-473x1024-1-153x300.png 153w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/figure>\n<p>Introduza o c\u00f3digo de verifica\u00e7\u00e3o recebido por mensagem de texto no campo adequado<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"910\" height=\"757\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/etapes-carte-1.png\" alt=\"\" class=\"wp-image-3176\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/etapes-carte-1.png 910w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/etapes-carte-1-300x250.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/etapes-carte-1-768x639.png 768w\" sizes=\"(max-width: 910px) 100vw, 910px\" \/><\/figure>\n<p>Na p\u00e1gina de registo, preencha os seus dados. Pode agora clicar em &#8220;Confirmar&#8221; para visualizar os n\u00fameros do seu cart\u00e3o <\/p>\n\n<p>Os n\u00fameros s\u00e3o visualizados. Pode escrev\u00ea-los numa folha de papel ou utilizar os pequenos \u00edcones &#8220;copiar&#8221; para os introduzir na sua carteira.<\/p>\n\n<h3 class=\"wp-block-heading\">B. Termos e condi\u00e7\u00f5es<\/h3>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/ma-carte-MP-591x1024.png\" alt=\"\" class=\"wp-image-3112\" style=\"width:395px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/ma-carte-MP-591x1024.png 591w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/ma-carte-MP-173x300.png 173w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/ma-carte-MP.png 750w\" sizes=\"(max-width: 591px) 100vw, 591px\" \/><\/figure>\n<p>Depois de se registar, pode voltar a consultar o seu c\u00f3digo PIN a partir desta p\u00e1gina. Tamb\u00e9m pode suspender temporariamente o seu cart\u00e3o ou bloque\u00e1-lo permanentemente. Estas ac\u00e7\u00f5es requerem uma etapa de confirma\u00e7\u00e3o e valida\u00e7\u00e3o.<\/p>\n\n<p>Pode suspender temporariamente o seu cart\u00e3o as vezes que quiser, mas \u00e9 a <strong>\u00fanica pessoa<\/strong> que o pode reativar a partir da aplica\u00e7\u00e3o.<\/p>\n\n<p>O seu gestor pode tamb\u00e9m suspender o seu cart\u00e3o. Neste caso, s\u00f3 ele pode reactiv\u00e1-lo.<\/p>\n\n<h2 class=\"wp-block-heading\">2. Os meus ve\u00edculos<\/h2>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/screen-vehicule-MP-591x1024.png\" alt=\"\" class=\"wp-image-3116\" style=\"width:397px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/screen-vehicule-MP-591x1024.png 591w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/screen-vehicule-MP-173x300.png 173w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/screen-vehicule-MP.png 750w\" sizes=\"(max-width: 591px) 100vw, 591px\" \/><\/figure>\n<p>Neste separador, existem dois tipos de ve\u00edculos: pessoais e profissionais.<\/p>\n\n<p>Os <strong>ve\u00edculos pessoais<\/strong> s\u00e3o utilizados para declarar os subs\u00eddios de quilometragem (IK) aquando do pedido de reembolso. <\/p>\n\n<p>\u26a0\ufe0f Ao adicionar um ve\u00edculo pessoal, certifique-se de que introduz corretamente o PRK, ou pre\u00e7o de custo por quil\u00f3metro, uma vez que este tem um impacto direto no montante reembolsado por quil\u00f3metro percorrido.<\/p>\n\n<p>Para adicionar um ve\u00edculo pessoal, ou utilizando a sua matr\u00edcula, a aplica\u00e7\u00e3o reconhecer\u00e1 as informa\u00e7\u00f5es do ve\u00edculo. Ou pode preencher as informa\u00e7\u00f5es manualmente. \u00c9 <strong>necess\u00e1rio<\/strong> anexar uma fotografia do documento de registo do ve\u00edculo. <\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"839\" height=\"525\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-6.png\" alt=\"\" class=\"wp-image-3171\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-6.png 839w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-6-300x188.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-6-768x481.png 768w\" sizes=\"(max-width: 839px) 100vw, 839px\" \/><\/figure>\n<p>Os ve\u00edculos <strong>profissionais<\/strong> s\u00e3o ve\u00edculos registados pela empresa e atribu\u00eddos aos colaboradores. No in\u00edcio de cada m\u00eas, ser-lhe-\u00e1 pedido que actualize a sua quilometragem.<\/p>\n\n<p>Por \u00faltimo, pode adicionar uma fotografia do ve\u00edculo clicando no \u00edcone do carro. <\/p>\n\n<h2 class=\"wp-block-heading\">3. As minhas informa\u00e7\u00f5es<\/h2>\n\n<p>Este separador cont\u00e9m as suas informa\u00e7\u00f5es pessoais.<\/p>\n\n<p>N\u00e3o se esque\u00e7a de introduzir o seu IBAN para poder receber os reembolsos de despesas da sua empresa.<\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4-576x1024.png\" alt=\"\" class=\"wp-image-3120\" style=\"width:371px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4-576x1024.png 576w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4-169x300.png 169w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4-768x1365.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4-864x1536.png 864w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4.png 1080w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n<p>Se pretender participar numa sess\u00e3o de forma\u00e7\u00e3o de 45 minutos sobre a aplica\u00e7\u00e3o, clique no bot\u00e3o &#8220;Ver vagas dispon\u00edveis&#8221; e registe-se na p\u00e1gina Web aberta. <\/p>\n\n<p> <\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"594\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/IMG_5136-1-594x1024.png\" alt=\"\" class=\"wp-image-3183\" style=\"width:356px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/IMG_5136-1-594x1024.png 594w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/IMG_5136-1-174x300.png 174w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/IMG_5136-1.png 750w\" sizes=\"(max-width: 594px) 100vw, 594px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>1. O meu cart\u00e3o Quando criar a sua conta, ser-lhe-\u00e1 enviado um e-mail para criar um nome de utilizador para aceder \u00e0 aplica\u00e7\u00e3o. Quando se registar, ter\u00e1 de efetuar uma primeira transa\u00e7\u00e3o para ativar o seu cart\u00e3o. Neste separador, pode ver os dados do seu cart\u00e3o, os seus ve\u00edculos e as suas informa\u00e7\u00f5es. Pode acompanhar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[71],"doc_tag":[],"_links":{"self":[{"href":"https:\/\/help.mobility-pack.com\/pt-pt\/wp-json\/wp\/v2\/docs\/1811"}],"collection":[{"href":"https:\/\/help.mobility-pack.com\/pt-pt\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.mobility-pack.com\/pt-pt\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=1811"}],"version-history":[{"count":27,"href":"https:\/\/help.mobility-pack.com\/pt-pt\/wp-json\/wp\/v2\/docs\/1811\/revisions"}],"predecessor-version":[{"id":3559,"href":"https:\/\/help.mobility-pack.com\/pt-pt\/wp-json\/wp\/v2\/docs\/1811\/revisions\/3559"}],"wp:attachment":[{"href":"https:\/\/help.mobility-pack.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=1811"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/pt-pt\/wp-json\/wp\/v2\/doc_category?post=1811"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/pt-pt\/wp-json\/wp\/v2\/doc_tag?post=1811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}