{"id":1628,"date":"2022-09-22T10:28:09","date_gmt":"2022-09-22T08:28:09","guid":{"rendered":"https:\/\/help.mobility-pack.com\/docs\/instalacion-y-conexion-a-la-aplicacion\/"},"modified":"2024-03-11T17:26:49","modified_gmt":"2024-03-11T16:26:49","slug":"instalacion-y-conexion-a-la-aplicacion","status":"publish","type":"docs","link":"https:\/\/help.mobility-pack.com\/es\/docs\/instalacion-y-conexion-a-la-aplicacion\/","title":{"rendered":"Instalaci\u00f3n y conexi\u00f3n a la aplicaci\u00f3n"},"content":{"rendered":"\n<p>1. Su cuenta ha sido creada por su Gestor. Ha recibido un correo electr\u00f3nico de creaci\u00f3n de cuenta. Haga clic en el enlace del cuerpo del correo electr\u00f3nico para crear su contrase\u00f1a.<\/p>\n\n<p>2. Descarga la aplicaci\u00f3n Mobility Pack en tu tienda de aplicaciones habitual.<\/p>\n<div class=\"wp-block-image is-resized size-full\">\n<figure class=\"alignright\"><img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"143\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2022\/10\/image.png\" alt=\"\" class=\"wp-image-985\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2022\/10\/image.png 972w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2022\/10\/image-300x44.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2022\/10\/image-768x113.png 768w\" sizes=\"(max-width: 972px) 100vw, 972px\" \/><\/figure><\/div>\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"365\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/IMG_6492.png\" alt=\"\" class=\"wp-image-3644\" style=\"width:340px;height:186px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/IMG_6492.png 750w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/IMG_6492-300x146.png 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure>\n<p>3. Inicia sesi\u00f3n con tu correo electr\u00f3nico como Identificador y la contrase\u00f1a que creaste anteriormente.<\/p>\n\n<p><\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"598\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/IMG_6493-598x1024.png\" alt=\"\" class=\"wp-image-3648\" style=\"width:275px;height:611px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/IMG_6493-598x1024.png 598w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/IMG_6493-175x300.png 175w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/IMG_6493.png 750w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/><\/figure>\n<p>4. Cree un c\u00f3digo PIN de 4 d\u00edgitos \/!\\ETAPE SER\u00c1 ELIMINADO \/!\\CONFIRMAR<\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"461\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2022\/10\/Screenshot_20220915-100500-461x1024.jpg\" alt=\"\" class=\"wp-image-1006\" style=\"width:278px;height:617px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2022\/10\/Screenshot_20220915-100500-461x1024.jpg 461w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2022\/10\/Screenshot_20220915-100500-135x300.jpg 135w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2022\/10\/Screenshot_20220915-100500-768x1707.jpg 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2022\/10\/Screenshot_20220915-100500-691x1536.jpg 691w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2022\/10\/Screenshot_20220915-100500-922x2048.jpg 922w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2022\/10\/Screenshot_20220915-100500.jpg 1080w\" sizes=\"(max-width: 461px) 100vw, 461px\" \/><\/figure>\n<p>Para utilizar la aplicaci\u00f3n y la tarjeta de pago (virtual o f\u00edsica), debe crear una cuenta con nuestro socio bancario SWAN.<\/p>\n\n<p>La legislaci\u00f3n bancaria exige un alto nivel de autenticaci\u00f3n e identificaci\u00f3n civil, lo que hace que el procedimiento sea m\u00e1s largo de lo habitual.&#13;\nPor eso, los siguientes pasos no se realizan en la aplicaci\u00f3n, sino en p\u00e1ginas web seguras.<\/p>\n\n<pre class=\"wp-block-preformatted\">Si no ha recibido el correo electr\u00f3nico o si ha olvidado su contrase\u00f1a, haga clic en el enlace \"He olvidado mi contrase\u00f1a\" en la pantalla de inicio de sesi\u00f3n para recibir un nuevo enlace de restablecimiento de contrase\u00f1a.<\/pre>\n\n<p>Si tienes una cuenta Optimum Connect con la misma direcci\u00f3n de correo electr\u00f3nico, tambi\u00e9n puedes encontrar la aplicaci\u00f3n Mobility Pack en el men\u00fa lateral. De lo contrario, tendr\u00e1s que descargarla.<\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/mobility-pack-OC-520x1024.png\" alt=\"\" class=\"wp-image-3746\" style=\"width:265px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/mobility-pack-OC-520x1024.png 520w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/mobility-pack-OC-152x300.png 152w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/mobility-pack-OC-768x1512.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/mobility-pack-OC-780x1536.png 780w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/mobility-pack-OC.png 975w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>1. Su cuenta ha sido creada por su Gestor. Ha recibido un correo electr\u00f3nico de creaci\u00f3n de cuenta. Haga clic en el enlace del cuerpo del correo electr\u00f3nico para crear su contrase\u00f1a. 2. Descarga la aplicaci\u00f3n Mobility Pack en tu tienda de aplicaciones habitual. 3. Inicia sesi\u00f3n con tu correo electr\u00f3nico como Identificador y la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[72],"doc_tag":[],"_links":{"self":[{"href":"https:\/\/help.mobility-pack.com\/es\/wp-json\/wp\/v2\/docs\/1628"}],"collection":[{"href":"https:\/\/help.mobility-pack.com\/es\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.mobility-pack.com\/es\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/es\/wp-json\/wp\/v2\/comments?post=1628"}],"version-history":[{"count":3,"href":"https:\/\/help.mobility-pack.com\/es\/wp-json\/wp\/v2\/docs\/1628\/revisions"}],"predecessor-version":[{"id":3753,"href":"https:\/\/help.mobility-pack.com\/es\/wp-json\/wp\/v2\/docs\/1628\/revisions\/3753"}],"wp:attachment":[{"href":"https:\/\/help.mobility-pack.com\/es\/wp-json\/wp\/v2\/media?parent=1628"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/es\/wp-json\/wp\/v2\/doc_category?post=1628"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/es\/wp-json\/wp\/v2\/doc_tag?post=1628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}