{"id":2393,"date":"2023-12-11T10:14:16","date_gmt":"2023-12-11T09:14:16","guid":{"rendered":"https:\/\/help.mobility-pack.com\/?post_type=docs&#038;p=2393"},"modified":"2023-12-11T10:14:18","modified_gmt":"2023-12-11T09:14:18","slug":"presentation-generale-2","status":"publish","type":"docs","link":"https:\/\/help.mobility-pack.com\/en\/docs\/presentation-generale-2\/","title":{"rendered":"Pr\u00e9sentation g\u00e9n\u00e9rale"},"content":{"rendered":"\n<p>Pour t\u00e9l\u00e9charger l&#8217;application, scannez le QR code ci-pr\u00e9sent \u00e0 l&#8217;aide de votre t\u00e9l\u00e9phone :<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Android-1-1024x1024.png\" alt=\"\" class=\"wp-image-3505\" style=\"width:284px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Android-1-1024x1024.png 1024w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Android-1-300x300.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Android-1-150x150.png 150w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Android-1-768x768.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Android-1.png 1113w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.optimum.application&amp;hl=fr&amp;gl=US\">Google Play Store<\/a><\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Apple-2-1024x1024.png\" alt=\"\" class=\"wp-image-3509\" style=\"width:284px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Apple-2-1024x1024.png 1024w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Apple-2-300x300.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Apple-2-150x150.png 150w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Apple-2-768x768.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/QRCode_MP_Apple-2.png 1125w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong><a href=\"https:\/\/apps.apple.com\/fr\/app\/mobility-pack\/id1623563452\">App Store<\/a><\/strong><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Contexte :<\/strong> l&#8217;application vous permet de suivre vos d\u00e9penses professionnelles en ne passant plus par des notes de frais. Vos d\u00e9placements en train, votre carburant, la restauration, les h\u00f4tels\u2026 Toutes vos d\u00e9penses r\u00e9alis\u00e9es avec la carte sont list\u00e9es, avec la possibilit\u00e9 de payer \u00e9galement avec votre moyen de paiement personnel et de demander un remboursement a posteriori. Vous pouvez \u00e9galement, le cas \u00e9ch\u00e9ant, g\u00e9rer votre Forfait Mobilit\u00e9s Durables (FMD) ou votre Cr\u00e9dit Mobilit\u00e9 (CM).<\/p>\n\n\n\n<p>Si vous cherchez un service de mobilit\u00e9 ou un service pour votre v\u00e9hicule, nous r\u00e9f\u00e9ren\u00e7ons les meilleures applications pour vous renseigner.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">1. Recherche de services <\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"181\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/10-1-1024x181.png\" alt=\"\" class=\"wp-image-3295\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/10-1-1024x181.png 1024w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/10-1-300x53.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/10-1-768x136.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/10-1-1536x272.png 1536w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/10-1-1200x213.png 1200w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/10-1.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/Design-sans-titre-8-576x1024.png\" alt=\"\" class=\"wp-image-3322\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/Design-sans-titre-8-576x1024.png 576w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/Design-sans-titre-8-169x300.png 169w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/Design-sans-titre-8-768x1365.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/Design-sans-titre-8-864x1536.png 864w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/Design-sans-titre-8.png 1080w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p>La premi\u00e8re ic\u00f4ne (sur la barre de menus situ\u00e9e en bas de l&#8217;appli), vous propose une <strong>recherche de service<\/strong>, soit des services de d\u00e9placements type transports en commun, soit des services li\u00e9s \u00e0 votre v\u00e9hicule tels que des stations services, parkings&#8230; Vous pouvez appliquer un <strong>dispositif<\/strong> \u00e0 cette recherche de service (CM, FMD, ou frais professionnels classiques). <\/p>\n\n\n\n<p>Pour plus d&#8217;informations sur la recherche de service, cliquez <a href=\"https:\/\/help.mobility-pack.com\/docs\/recherche-dun-service\/\">ici<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Mes d\u00e9penses CB<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"198\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/11-1024x198.png\" alt=\"\" class=\"wp-image-3300\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/11-1024x198.png 1024w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/11-300x58.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/11-768x149.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/11-1536x298.png 1536w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/11-1200x233.png 1200w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/11.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5116-610x1024.png\" alt=\"\" class=\"wp-image-3327\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5116-610x1024.png 610w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5116-179x300.png 179w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5116.png 750w\" sizes=\"(max-width: 610px) 100vw, 610px\" \/><\/figure>\n\n\n\n<p>La deuxi\u00e8me ic\u00f4ne vous permets d&#8217;acc\u00e9der \u00e0 vos d\u00e9penses, ainsi que leurs statuts : <mark style=\"background-color:rgba(0, 0, 0, 0);color:#f2762b\" class=\"has-inline-color\">action requise<\/mark>, <mark style=\"background-color:rgba(0, 0, 0, 0);color:#12c314\" class=\"has-inline-color\">trait\u00e9e<\/mark>, <mark style=\"background-color:rgba(0, 0, 0, 0);color:#e50404\" class=\"has-inline-color\">refus\u00e9<\/mark>. Vous pouvez utiliser des filtres pour retrouver une d\u00e9pense sp\u00e9cifique plus facilement. En cliquant sur chaque d\u00e9pense, vous pouvez voir si une action est requise. Cette page vous permets \u00e9galement de consulter les <strong>plafonds<\/strong> d\u00e9finis selon vos dispositifs.<\/p>\n\n\n\n<p>Pour plus d&#8217;information sur vos d\u00e9penses, cliquez <a href=\"https:\/\/help.mobility-pack.com\/docs\/mes-depenses\/\">ici<\/a>. <\/p>\n\n\n\n<p>Pour plus d&#8217;information sur vos plafonds, cliquez <a href=\"https:\/\/help.mobility-pack.com\/docs\/mes-plafonds\/\">ici<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Mes remboursements<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"183\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/12-1-1024x183.png\" alt=\"\" class=\"wp-image-3313\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/12-1-1024x183.png 1024w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/12-1-300x54.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/12-1-768x138.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/12-1-1536x275.png 1536w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/12-1-1200x215.png 1200w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/12-1.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"594\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5123-594x1024.png\" alt=\"\" class=\"wp-image-3331\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5123-594x1024.png 594w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5123-174x300.png 174w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5123.png 750w\" sizes=\"(max-width: 594px) 100vw, 594px\" \/><\/figure>\n\n\n\n<p>La troisi\u00e8me ic\u00f4ne vous permets de visualiser les d\u00e9penses effectu\u00e9es avec votre moyen de paiement personnel, pour lesquelles vous demandez remboursement. Vous pouvez visualiser leurs statuts : <mark style=\"background-color:rgba(0, 0, 0, 0);color:#f2762b\" class=\"has-inline-color\">action requise<\/mark>, <mark style=\"background-color:rgba(0, 0, 0, 0);color:#12c314\" class=\"has-inline-color\">en cours et rembours\u00e9<\/mark>, <mark style=\"background-color:rgba(0, 0, 0, 0);color:#e50404\" class=\"has-inline-color\">refus<\/mark>. Vous pouvez \u00e9galement demander un remboursement depuis cette page.<\/p>\n\n\n\n<p>Pour plus d&#8217;informations sur vos remboursements, cliquez <a href=\"https:\/\/help.mobility-pack.com\/docs\/mes-remboursements\/\">ici<\/a>. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Mon dashboard<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"642\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5134-642x1024.png\" alt=\"\" class=\"wp-image-3335\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5134-642x1024.png 642w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5134-188x300.png 188w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/IMG_5134.png 750w\" sizes=\"(max-width: 642px) 100vw, 642px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"180\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/13-1024x180.png\" alt=\"\" class=\"wp-image-3305\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/13-1024x180.png 1024w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/13-300x53.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/13-768x135.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/13-1536x270.png 1536w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/13-1200x211.png 1200w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/13.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Cette quatri\u00e8me ic\u00f4ne permets de voir une analyse graphique de vos d\u00e9penses, selon les dispositifs utilis\u00e9s.<\/p>\n\n\n\n<p>Pour plus d&#8217;informations sur votre dashboard, cliquez <a href=\"https:\/\/help.mobility-pack.com\/docs\/mon-tableau-de-bord\/\">ici<\/a>. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Mon compte<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"188\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/14-1024x188.png\" alt=\"\" class=\"wp-image-3318\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/14-1024x188.png 1024w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/14-300x55.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/14-768x141.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/14-1536x282.png 1536w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/14-1200x220.png 1200w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/14.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/ma-carte-MP-591x1024.png\" alt=\"\" class=\"wp-image-3339\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/ma-carte-MP-591x1024.png 591w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/ma-carte-MP-173x300.png 173w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/12\/ma-carte-MP.png 750w\" sizes=\"(max-width: 591px) 100vw, 591px\" \/><\/figure>\n\n\n\n<p>Enfin, cette derni\u00e8re ic\u00f4ne vous permets d&#8217;acc\u00e9der \u00e0 la premi\u00e8re configuration de votre carte, vos v\u00e9hicules, et vos informations personnelles, ainsi que des modules de formation pour mieux appr\u00e9hender l&#8217;application.<\/p>\n\n\n\n<p>Pour plus d&#8217;informations sur votre compte, cliquez <a href=\"https:\/\/help.mobility-pack.com\/docs\/mon-compte\/\">ici<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pour t\u00e9l\u00e9charger l&#8217;application, scannez le QR code ci-pr\u00e9sent \u00e0 l&#8217;aide de votre t\u00e9l\u00e9phone : Contexte : l&#8217;application vous permet de suivre vos d\u00e9penses professionnelles en ne passant plus par des notes de frais. Vos d\u00e9placements en train, votre carburant, la restauration, les h\u00f4tels\u2026 Toutes vos d\u00e9penses r\u00e9alis\u00e9es avec la carte sont list\u00e9es, avec la possibilit\u00e9 [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[59],"doc_tag":[],"_links":{"self":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/2393"}],"collection":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/comments?post=2393"}],"version-history":[{"count":21,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/2393\/revisions"}],"predecessor-version":[{"id":3515,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/2393\/revisions\/3515"}],"wp:attachment":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/media?parent=2393"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/doc_category?post=2393"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/doc_tag?post=2393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}