{"id":2235,"date":"2023-09-19T14:37:06","date_gmt":"2023-09-19T12:37:06","guid":{"rendered":"https:\/\/help.mobility-pack.com\/docs\/onboarding\/"},"modified":"2024-07-01T14:42:09","modified_gmt":"2024-07-01T12:42:09","slug":"onboarding","status":"publish","type":"docs","link":"https:\/\/help.mobility-pack.com\/en\/docs\/onboarding\/","title":{"rendered":"Onboarding"},"content":{"rendered":"\n

Lorsqu’un utilisateur est int\u00e9gr\u00e9 \u00e0 une Business Unit (BU), un processus parall\u00e8le est enclench\u00e9 pour ajouter cet utilisateur chez l’op\u00e9rateur bancaire, principalement en vue de l’identifier et de l’enregistrer.\u00a0Il s’agit d’une proc\u00e9dure bancaire classique qui vise \u00e0 v\u00e9rifier l’identit\u00e9 de l’utilisateur et \u00e0 l’autoriser \u00e0 proc\u00e9der \u00e0 des op\u00e9rations financi\u00e8res.<\/p>\n\n

Cette proc\u00e9dure se d\u00e9roule\u00a0\u00e9tape par \u00e9tape, et les\u00a0diff\u00e9rents \u00e9tats associ\u00e9s vous renseignent sur l’avancement de l’int\u00e9gration, indiquant si le processus est\u00a0en cours,\u00a0r\u00e9alis\u00e9,\u00a0ou s’il a\u00a0rencontr\u00e9 des erreurs. <\/p>\n\n

\"\"<\/figure>\n

En orange<\/strong>, l’onboarding est en cours et l’utilisateur a re\u00e7u un SMS pour compl\u00e9ter les informations n\u00e9cessaires (v\u00e9rification de l’identit\u00e9, de l’adresse). <\/p>\n\n

In green<\/strong>, the user has completed onboarding, the account has been correctly created with the banking operator, and the user can use the Mobility Pack solution. <\/p>\n\n

In red<\/strong>, there is an error when creating the account, contact the Mobility Pack administrator.<\/p>\n\n

<\/p>\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Lorsqu’un utilisateur est int\u00e9gr\u00e9 \u00e0 une Business Unit (BU), un processus parall\u00e8le est enclench\u00e9 pour ajouter cet utilisateur chez l’op\u00e9rateur bancaire, principalement en vue de l’identifier et de l’enregistrer.\u00a0Il s’agit d’une proc\u00e9dure bancaire classique qui vise \u00e0 v\u00e9rifier l’identit\u00e9 de l’utilisateur et \u00e0 l’autoriser \u00e0 proc\u00e9der \u00e0 des op\u00e9rations financi\u00e8res. Cette proc\u00e9dure se d\u00e9roule\u00a0\u00e9tape par […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[85],"doc_tag":[],"_links":{"self":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/2235"}],"collection":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/comments?post=2235"}],"version-history":[{"count":3,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/2235\/revisions"}],"predecessor-version":[{"id":4147,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/2235\/revisions\/4147"}],"wp:attachment":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/media?parent=2235"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/doc_category?post=2235"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/doc_tag?post=2235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}