{"id":1908,"date":"2022-11-09T16:19:43","date_gmt":"2022-11-09T15:19:43","guid":{"rendered":"https:\/\/help.mobility-pack.com\/docs\/what-should-i-do-if-i-lose-my-card\/"},"modified":"2024-03-08T11:29:16","modified_gmt":"2024-03-08T10:29:16","slug":"what-should-i-do-if-i-lose-my-card","status":"publish","type":"docs","link":"https:\/\/help.mobility-pack.com\/en\/docs\/what-should-i-do-if-i-lose-my-card\/","title":{"rendered":"What should I do if I lose my card?"},"content":{"rendered":"\n<p> You need to deactivate it in the 5th section of the app, my account.<\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"604\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/MAJ-Mobility-Pack-604x1024.png\" alt=\"\" class=\"wp-image-3666\" style=\"width:292px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/MAJ-Mobility-Pack-604x1024.png 604w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/MAJ-Mobility-Pack-177x300.png 177w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/MAJ-Mobility-Pack-768x1303.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/MAJ-Mobility-Pack-906x1536.png 906w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/MAJ-Mobility-Pack.png 1080w\" sizes=\"(max-width: 604px) 100vw, 604px\" \/><\/figure>\n<p><strong>Or<\/strong> you think you&#8217;ve misplaced it, in which case select &#8220;Temporarily suspend&#8221;. <\/p>\n\n<p><strong>Or<\/strong> you&#8217;ve lost it or you think it&#8217;s been stolen, in which case select &#8220;Block permanently&#8221;. In this case, your Mobility Pack manager will receive an automatic e-mail to notify them, who will then re-order one for you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You need to deactivate it in the 5th section of the app, my account. Or you think you&#8217;ve misplaced it, in which case select &#8220;Temporarily suspend&#8221;. Or you&#8217;ve lost it or you think it&#8217;s been stolen, in which case select &#8220;Block permanently&#8221;. In this case, your Mobility Pack manager will receive an automatic e-mail to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[64],"doc_tag":[],"_links":{"self":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/1908"}],"collection":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/comments?post=1908"}],"version-history":[{"count":5,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/1908\/revisions"}],"predecessor-version":[{"id":3971,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/1908\/revisions\/3971"}],"wp:attachment":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/media?parent=1908"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/doc_category?post=1908"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/doc_tag?post=1908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}