{"id":1809,"date":"2022-09-15T10:41:11","date_gmt":"2022-09-15T08:41:11","guid":{"rendered":"https:\/\/help.mobility-pack.com\/docs\/my-account\/"},"modified":"2024-02-07T15:32:37","modified_gmt":"2024-02-07T14:32:37","slug":"my-account","status":"publish","type":"docs","link":"https:\/\/help.mobility-pack.com\/en\/docs\/my-account\/","title":{"rendered":"My account"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. My card<\/h2>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>When you set up your account, an email will be sent to you to create a username to access the application. <\/p>\n\n\n\n<p>When you register, you will need to make a <strong>first transaction<\/strong> to activate your card.<\/p>\n<\/blockquote>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"188\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-1024x188.png\" alt=\"\" class=\"wp-image-3280\" style=\"width:200px\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-1024x188.png 1024w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-300x55.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-768x141.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-1536x282.png 1536w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14-1200x220.png 1200w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/14.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p>From this tab, you can view your card data, your vehicles and your information.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"324\" height=\"349\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/image2.jpg\" alt=\"\" class=\"wp-image-3551\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/image2.jpg 324w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2024\/02\/image2-279x300.jpg 279w\" sizes=\"(max-width: 324px) 100vw, 324px\" \/><\/figure>\n<p>You can track the progress of your request from the application.<\/p>\n\n<h3 class=\"wp-block-heading\">A. Configuring my card<\/h3>\n\n<p>Go to the tab on the far right and then click on <strong>&#8220;View my map data&#8221;<\/strong>.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"925\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/image-17-473x1024-1.png\" alt=\"\" class=\"wp-image-3134\" style=\"width:288px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/image-17-473x1024-1.png 473w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/image-17-473x1024-1-153x300.png 153w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/figure>\n<p>Enter the verification code received by text message in the appropriate field<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"910\" height=\"757\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/etapes-carte-1.png\" alt=\"\" class=\"wp-image-3176\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/etapes-carte-1.png 910w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/etapes-carte-1-300x250.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/etapes-carte-1-768x639.png 768w\" sizes=\"(max-width: 910px) 100vw, 910px\" \/><\/figure>\n<p>On the Registration page, fill in your details. You can now click on &#8220;Confirm&#8221; to display your card numbers <\/p>\n\n<p>The numbers are displayed. You can either write them down on a sheet of paper or use the little &#8220;copy&#8221; icons to enter them into your Wallet.<\/p>\n\n<h3 class=\"wp-block-heading\">B. Terms and conditions<\/h3>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/ma-carte-MP-591x1024.png\" alt=\"\" class=\"wp-image-3112\" style=\"width:395px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/ma-carte-MP-591x1024.png 591w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/ma-carte-MP-173x300.png 173w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/ma-carte-MP.png 750w\" sizes=\"(max-width: 591px) 100vw, 591px\" \/><\/figure>\n<p>Once you have registered, you can view your PIN code again from this page. You can also temporarily suspend your card or block it permanently. These actions will require a confirmation and validation step.<\/p>\n\n<p>You can temporarily suspend your card as many times as you like, you are <strong>the only person<\/strong> who can reactivate it from the app.<\/p>\n\n<p>Your Manager may also suspend your card. In this case, only they can reactivate it.<\/p>\n\n<h2 class=\"wp-block-heading\">2. My vehicles<\/h2>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/screen-vehicule-MP-591x1024.png\" alt=\"\" class=\"wp-image-3116\" style=\"width:397px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/screen-vehicule-MP-591x1024.png 591w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/screen-vehicule-MP-173x300.png 173w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/screen-vehicule-MP.png 750w\" sizes=\"(max-width: 591px) 100vw, 591px\" \/><\/figure>\n<p>There are two types of vehicle in this tab: personal and business.<\/p>\n\n<p>Personal <strong>vehicles<\/strong> are used to declare mileage allowances (IK\/MA) when claiming reimbursements.<\/p>\n\n<p>\u26a0\ufe0f When adding a personal vehicle, be sure to enter the PRK, or cost price per kilometre, correctly, as this has a direct impact on the amount reimbursed per kilometre travelled.<\/p>\n\n<p>To add a personal vehicle, or using your number plate, the application will recognise the vehicle information. Or you can fill in the information manually. You <strong>must<\/strong> attach a photo of the vehicle registration document. <\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"839\" height=\"525\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-6.png\" alt=\"\" class=\"wp-image-3171\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-6.png 839w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-6-300x188.png 300w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-6-768x481.png 768w\" sizes=\"(max-width: 839px) 100vw, 839px\" \/><\/figure>\n<p>The <strong>professional<\/strong> vehicles are vehicles entered by the company, and assigned to employees. At the beginning of each month, you will be asked to update your mileage.<\/p>\n\n<p>Finally, you can add a photo of the vehicle by clicking on the car icon. <\/p>\n\n<h2 class=\"wp-block-heading\">3. My information<\/h2>\n\n<p>This tab contains your personal information.<\/p>\n\n<p>Don&#8217;t forget to enter your IBAN so that you can receive your expense reimbursements from your company.<\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4-576x1024.png\" alt=\"\" class=\"wp-image-3120\" style=\"width:371px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4-576x1024.png 576w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4-169x300.png 169w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4-768x1365.png 768w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4-864x1536.png 864w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/Design-sans-titre-4.png 1080w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n<p>If you would like to join a 45-minute training session on the application, click on the &#8220;View available slots&#8221; button and register from the open web page. <\/p>\n\n<p> <\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"594\" height=\"1024\" src=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/IMG_5136-1-594x1024.png\" alt=\"\" class=\"wp-image-3183\" style=\"width:356px;height:auto\" srcset=\"https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/IMG_5136-1-594x1024.png 594w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/IMG_5136-1-174x300.png 174w, https:\/\/help.mobility-pack.com\/wp-content\/uploads\/2023\/11\/IMG_5136-1.png 750w\" sizes=\"(max-width: 594px) 100vw, 594px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>1. My card When you set up your account, an email will be sent to you to create a username to access the application. When you register, you will need to make a first transaction to activate your card. From this tab, you can view your card data, your vehicles and your information. You can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[63],"doc_tag":[],"_links":{"self":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/1809"}],"collection":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/comments?post=1809"}],"version-history":[{"count":26,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/1809\/revisions"}],"predecessor-version":[{"id":3558,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/docs\/1809\/revisions\/3558"}],"wp:attachment":[{"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/media?parent=1809"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/doc_category?post=1809"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.mobility-pack.com\/en\/wp-json\/wp\/v2\/doc_tag?post=1809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}